There is a Hoppa bus shuttle service available to and from Terminal 4; this service is chargeable and runs every 19 and 49 mins past the hour - take the H53 or H56 bus, Hoppa bus shuttle is an independent service not related to the hotel. Sorry, pets aren't allowed, but service animals are welcome. Sofitel London Heathrow Hotel provides an indoor pool, relaxation area and a tea room for guests' leisure. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Alessandro Mortillaro General Manager. Alessandro Mortillaro General Manager, Sofitel T5 truly wonderful staff, rooms , great food and super well appointed clean rooms, Sofitel T5 Heathrow you never fail to impress! We had to operate manually and were unable to provide basic functionalities such as check in and payment. Sofitel London Heathrow is situated in Hillingdon district, 6 km to London Motor Museum. more. Le Bar Parisien invites you to experience French opulence, the glamour and the pleasure. The 5-star Sofitel London Heathrow is 21 minutes from Central London by train from Terminal 5 Rail Station, which is a 5-minute walk away. Third person named by parents must present their written authorization (certified signature). Our award-winning hotel features 605 luxurious bedrooms and suites with modern amenities and the largest ballroom in Heathrow, catering up to 1300 people. The lack of customer service is actually shocking, your promised to be looked after but return home to demands of 150 for an outstanding amount and room upgrade! Email sent to general manager ccing the supervisor in and await a call back or Email regarding this. Guests will find Heathrow Terminal 5 tube station within 350 metres of Sofitel London Heathrow. We also offer diverse dining options where guests can experience rich global flavours. When travelling again please do not hesitate to reach out to me (H6214-gm@sofitel.com) in advance. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. Day rooms in departures No1 Lounges (Terminal 3) No1 Lounges (Terminal 3) . A lovely stay overall and worth coming back again. Once you book, we'll provide details so you can contact the property directly. This is a Proud Certified property where you can be extra sure of a welcoming stay. I am glad I had an opportunity to explain the background that has lead to your complaint. For the best room deals at Sofitel London Heathrow, plan to stay on a Tuesday or Saturday. What are some of the property amenities at Sofitel London Heathrow? Iron Within 400 metres from Sofitel London Heathrow Hotel Hillingdon, guests can visit La Belle Epoque and Gordon Ramsay Plane Food restaurants. Would the supervisor listen even after sending a copy of our bill NO, she just sent another invoice and. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. La Belle poque, our 2 AA rosette awarded restaurant, serves fusion French cuisine in stylish surroundings and the Viver Restaurant offers a menu of international cuisine. Hotel Details - British Airways Wonderful relaxing hotel conveniently located a short walk to T5. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. We also offer diverse dining options including our 3 AA Rosette Restaurant where guests can experience rich global flavours. We are aware you will be staying with us again and I will be available to meet you and address any other concerns you may have. We recommend calling ahead to confirm details. Which popular attractions are close to Sofitel London Heathrow? The rooms are spacious and very comfortable with full amenities. The staff speaks multiple languages, including English, French, German, Hindi, and Polish. Great to see the team giving you such an amazing welcome and experience, the hotel is ideal to unwind and relax with family and friends before a flight out. We recommend calling ahead to confirm details. Experience our unrivalled facilities designed for the global traveller and personalised service from the heart. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. The breakfast is next level good. Contributions should be travel related. Alessandro Mortillaro General Manager. We look forward to welcoming them back soon. Sofitel London Heathrow reservations available at 'rooms', Sofitel London Heathrow phone number isn't available on our site, if you want to call Sofitel London Heathrow visit site of a hotel, Guest reviews are submitted by our customers after their stay at Sofitel London Heathrow. There is no capacity for extra beds in a room. We look forward to welcoming them back soon. What's the area around Sofitel London Heathrow like? If you want to request something specific, you can do that after you choose your rate. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. . Jan 21 2023, 1:03 pm. Tea/Coffee maker Late check-out is available for a charge (subject to availability). There are 45 purpose-built meeting rooms, including the largest ballroom in Heathrow. Iron We look forward to welcoming them back soon. We have stayed a number of times and exemplary staff Mr. Abhi makes us feel like a special quest everytime. Excellent hotel! - Review of Sofitel London Heathrow, Hounslow, England When booking more than 7 rooms, different policies and additional supplements may apply. Find more information about the property in the questions and answers. The hotel itself is very clean and tidy, however the front desk is chaotic and and makes you feel instantly stressed when checking in. The hotel itself is very clean and tidy, however the front desk is chaotic and and makes you feel instantly stressed when checking in. This is a minor thing but what is frustrating and extremely annoying is how your treated after. Rooms are comfy, clean and well maintained. Directions to the Sofitel Heathrow | Map to the hotel - Holiday Extras Again incompetence at its best! Alessandro Mortillaro General Manager. Overall great place to stay. The rooms are spacious and very comfortable with full amenities. Our award-winning hotel features 605 luxurious bedrooms and suites with modern amenities and the largest ballroom in Heathrow, catering up to 1300 people. if the writer is claiming to be someone else). I am not one to usually review hotels but the Sofitel at Heathrow is fantastic.
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