**We can only bring labels to you for domestic non-return parcels. You dont need any other documentation, all details needed are included in the barcode/label generated *Label printing at a Post Office is available for 1st Class (including Signed For), 2nd Class (including Signed For), Special Delivery Guaranteed by 1pm. I thought the deadline was 31 January 2023. For many retailers, we can now do it in branch. }, @RoyalMailHelp on Twitter. Would you like to If you haven't received a QR code, we'd advise waiting around 10 minutes for the email to reach you. Take your parcel and QR code to your chosen drop-off point and we'll take care of the rest. The seller can select a QR code as the label format and receive it via email or download it directly from the shipping flow. Note: you dont need to swap out non-barcoded Christmas stamps we are still adding a barcode to Christmas stamps, but non-barcoded Christmas stamps will remain valid so can continue to be used after 31 July 2023 and therefore there is no requirement to swap them out. Please send your website feedback here - we wont reply to your message. Any stamps which are pre-decimalisation are not eligible for swap out as they don't have a postage value. But theyre not all the same. To Tracked.returns@royalmail.com. They'll scan the QR code, print the label, which you can then fix to your parcel and drop off while you're there*. Tip: Each return label is assigned to a specific return. send in a non-barcoded 1st Class NVI stamp you would count this; you will get back a barcoded 1st Class NVI stamp; if you send in a non-barcoded 2nd Class Large Letter stamp you will get back a barcoded 2nd Class Large Letter NVI stamp. THIS IS NOT CUSTOMER SERVICE. The following stamps are having barcodes added to them: Country definitive stamps: England; Northern Ireland; Scotland & Wales, Non-barcoded version of the above Machin & Country definitive stamps will not be valid as postage after 31 January 2023. You can post your pre-paid** mail in a postbox if it fits and you don't need proof of postage. Protect whats most important to you from your mobile phone to the future of your family. Read about our policy and how to disable them, So long, tights and boots. @RoyalMailHelp on Twitter. You can only do this directly with Royal Mail. Originally you said Christmas stamps are being barcoded and non-barcoded Christmas stamps would become invalid as postage - has this changed? Bring return QR code on phone No need to print your return label at home. The unofficial Royal Mail subreddit. Your browser will not offer you the best experience in this format. You'll need to select the items you're returning and the reason you're returning them to us. What stamps shouldnt I send in for swap out? To swap out your stamps, simply: You can also pick up a 'Swap Out' form from your local Post Office along with a free post envelope but the Post Office wont be able to actually swap your stamps for barcoded ones. Hi all been having a problem with a royal mail returns I've got everything done and receive the email but the qr code is not loading. - Affix the label they print for you and hand to the assistant No you wont lose out. Missed a delivery? Contact: +44-345-774-0740, or Royal Mail is proud to be the UKs Universal Service provider for post and it is important to us that all customers are able to access postal services. We are still adding a barcode to Christmas stamps, but non-barcoded Christmas stamps will remain valid so can continue to be used after 31 July 2023 and therefore there is no requirement to swap them out. Christmas Stamps: Although we are adding barcodes to Christmas stamps, non-barcoded Christmas stamps will remain valid as postage so Christmas stamps should not be sent in for swap out. }, Below is the example of the label generated at the post office after scanning the QR code. Has it changed? Thank you! I've tried different browsers, different devices, forwarding the email to someone else, nothing helps. If you would prefer to swap your stamps for barcoded stamps our aim is to process your swap out application within 7 working days. Contact: +44-345-774-0740, or They'll scan the QR code, print the label, which you can then fix to your parcel and drop off while you're there*. 3. - Select the option on My Account Can I take my stamps to the Post Office to swap them out? Introducing QR Codes for eBay Shipping Labels This follows the introduction of a 6 month grace period from the initial 31 January deadline. After this 6 month grace period, an item with a non-barcoded stamp would be treated as if there is insufficient postage. Follow the steps when registering your return here. If you need to return an Amazon package, register the return with Amazon and then pop in to see us. All our advisors are busy helping other customers. Plan your getaway with travel essentials including travel money, insurance and documents. , - Show the barcode and the card you paid with COVID-hit Royal Mail. You can save money when you buy your parcel postage on our App**, effective 4 April 2022. It contains the Customer Reference to help the customer identify what order it is related to. What if I have more questions about returning my parcels? **Special Delivery, International tracked, Tracked Returns without a barcode on the label and Mail Order Returns .
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